Account Deletion Instructions

Last updated: July 01, 2026

Overview

We respect your privacy and provide you with options to manage your account. You can request the deletion of your SQLSSH account and all associated personal data at any time. Below are the two primary methods to submit your request.

🔒 Zero-Knowledge & Local-First Architecture

SQLSSH is built from the ground up to be a local-first secure client with a zero-knowledge architecture. We do not store, collect, or transmit your database credentials, private SSH keys, SQL queries, or server data. Everything stays strictly on your local device and is secured using platform-native hardware encryption keys (such as iOS Keychain, Android Keystore, and macOS/Windows Secure Storage). There is no server-side backup of this connection data for us to delete.

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1. Email Support

Send an email directly from your registered email address to support@sqlssh.com requesting account deletion.

Email support@sqlssh.com
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2. In-App Support Ticket

Open the SQLSSH application on your device, navigate to the settings or help center, and open a support ticket requesting account deletion.

Open App → Settings → Help → Open Ticket

Data Deletion & Retention

Since we operate on a zero-knowledge basis, the only cloud-side data we store is related to your user license and telemetry account. Upon receiving your deletion request and verifying your identity:

  • Your licensing profile, registered email, and login credentials will be permanently erased from our licensing databases.
  • Any associated premium subscription or license keys linked to this account will be revoked.
  • We will process your request and complete the data erasure within 3-7 business days.

Note on Local Data: All your connection configurations, workspace panels, and query tabs remain 100% under your control on your physical device. To wipe this local data, simply clear the application's storage or uninstall SQLSSH from your device.

Questions

If you have any questions about this process, please contact us at support@sqlssh.com.

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